Service Coordinator

Service Coordinator

Kardex Remstar is a Zwiters company and a global market leader in the field of warehouse automation and intralogistics systems with 2500 employees worldwide. Kardex has an excellent reputation due to the high quality of our products and service. We are known for our high-quality products, but we also place great importance on the trust we give to our employees to grow and contribute with their own vision. As a Service Coordinator, you are the central figure in organizing, planning, and executing service and maintenance activities within our service team. You are the point of contact for customers and colleagues, ensuring that all service projects are delivered on time, within budget, and with the desired quality.

Your tasks:

• Planning and coordinating service and maintenance activities.
• Maintaining contact with customers and internal stakeholders for any questions or issues.
• Monitoring the progress, deadlines, quality, and agreements of ongoing service projects.
• Thinking about improvements in processes and service delivery, focusing on efficiency and customer satisfaction.
• Reporting to management on the status of service activities.

Your profile:

• You have strong communication skills and are customer-oriented.
• You work structured, are good at planning, and keep an overview.
• You react flexibly to unexpected situations.
• Experience in a service-oriented role is preferred, but not a hard requirement.
• You are proactive, deployable, think along, and have a "can do" mentality.
• You have excellent command of Dutch, both verbally and in writing; French is a plus.

We offer:

• A challenging, varied role within an international and growing organization.
• An involved team with short lines and room for initiative.
• Good (working) conditions appropriate to the role and the industry.
• Opportunities to develop and grow further.
• Working hours between 32 and 40 hours per week.
• You work from our location in Woerden (it is necessary to be present in the office for the performance of the activities).

How to apply:

Are you the Service Coordinator we are looking for? Apply directly via our website and upload your CV and short motivation to strengthen our Service team! For more information, you can contact our HR Manager at wendy.stolker@kardex.com or 06 15525892.