Trade Compliance Program Manager, Global Trade Services

Senior Trade Compliance Program Manager

Amazon is looking for a Senior Trade Compliance Program Manager to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon's global network of trade and compliance teams.

Key job responsibilities include:

• Setting processes for Broker Management activities and liaising with brokers and other participants in the supply chain on a daily basis.
• Acting as the main point of contact for regulators across the Trade space in North America.
• Setting objectives, and driving improvements to your space and quantifying with metrics.
• Partnering with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations.
• Overseeing the rollout of controls and audits, including testing and measuring their effectiveness.
• Building flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.
• Staying informed on regulations and technologies relevant to your space and bringing them into your risk management programs.
• Presenting organized plans to articulate the problem statement, the recommended solution, and milestones.
• Identifying timelines and owners, and driving progress at the appropriate speed to reduce risk.
• Driving alignment by providing near and long term considerations and impacts, and highlighting recommended trade-offs and priorities.
• Driving the best way forward and building consensus when confronted with discordant views.
• Testing assumptions by getting feedback from the right input providers across the company, and reviewing metrics and benchmarks.
• Working with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.
• Communicating risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents.

A day in the life as a Program Manager will involve managing escalations and meeting with multiple stakeholders across different time zones to move business forward.

This position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.