Systems Development Engineer - Content Automation & Learning Systems

Systems Development Engineer II (SysDE 2) Role

AWS Training & Certification (T&C) is seeking a Systems Development Engineer II (SysDE 2) to build and scale automation systems that improve the efficiency, resiliency, and quality of AWS learning content delivery. In this role, you will design, implement, and operate solutions that use AI, machine learning, and automation frameworks to accelerate content creation, maintenance, and refresh workflows across AWS platforms such as Content Studio, LCMS, and Skill Builder. You will collaborate closely with Product Managers, Software Development Engineers, and Curriculum Developers to build resilient, highly automated systems that improve metadata accuracy, automate content updates, and reduce operational effort. This role combines deep technical problem solving with ownership of production-ready systems that enable other AWS builders to scale faster.

Key job responsibilities include:

• Design and deliver automation systems that simplify and scale content creation and maintenance workflows.
• Build resilient pipelines and tools integrating AWS services (Bedrock, SageMaker, Lambda, Step Functions, Glue, Athena) to automate validation, publishing, and refresh cycles.
• Identify and eliminate manual processes by creating durable, secure, and cost-efficient system mechanisms.
• Participate in architecture, design, and code reviews; contribute to operational readiness reviews (ORRs) and post-incident analyses.
• Improve operational health and reliability through instrumentation, telemetry, and monitoring dashboards.
• Collaborate with engineers and Product teams to balance short-term delivery with long-term scalability and cost efficiency.
• Contribute to documentation and best practices that raise the technical bar for automation across T&C.

A day in the life of the Systems Development Engineer involves collaborating with Technical Program Managers, Product Managers, and Curriculum Developers to design and deliver automation systems that improve the efficiency and quality of AWS training content. Each day involves building and maintaining AI-driven pipelines that detect stale content, automate refresh workflows, and enhance publishing reliability. The engineer partners with internal customers across Content Studio, LCMS, and Skill Builder to reduce manual processes, increase scalability, and ensure seamless learner experiences. They balance hands-on coding, system design, and operational excellence to make AWS content delivery faster and smarter.

About the team:

Sitting within AWS Training and Certification, Core Curriculum builds and manages the world's most complete, current, and compelling portfolio of cloud training content. Our portfolio comprises 1,000's of learning experiences, covering 100's of discrete AWS services. We build for all levels, from introductory to advanced and support global learners across 22 languages.

As a content organization, Core Curriculum is in the vanguard of the generative AI revolution with investments in AI and broader technical automation that will massively increase the coverage and reach of our training portfolio, and meet ever-increasing customer expectations of choice and personalization.

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services.

Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.