Supply Chain Program Manager, Operations - Supply Chain

Strategic Program Manager

Amazon Operations in Singapore is seeking a strategic Program Manager to lead our Supply Chain team's Sales and Operations Planning (S&OP) initiatives and Transportation operations. This key role serves as a vital bridge between business and operations teams, ensuring seamless execution across multiple business channels and transportation networks. The Program Manager will oversee end-to-end planning and execution, while driving critical, data-driven decisions with cross-functional teams and senior leadership. The role optimizes operations during both peak and off-peak periods to maximize customer and seller satisfaction, with particular focus on inventory management, transportation efficiency, and delivery performance. We're looking for a candidate with exceptional analytical capabilities, strong program management skills, and excellent written and verbal communication abilities. Experience in forecasting, S&OP, transportation planning, and inventory management is highly preferred. Join us in shaping the future of Amazon's operations in Singapore while delivering immense value to our stakeholders.

Key job responsibilities:

• Establish and optimize forecasting processes to improve accuracy, minimize costs, and maximize customer/seller experience
• Design frugal and innovative solutions to support business growth in resource-constrained environments, while implementing automation tools for scalable operations
• Adapt and implement best practices from global operations to minimize end-to-end supply chain losses and enhance operational efficiency
• Lead strategic decision-making across cross-functional teams through exceptional problem-solving and communication skills, influencing business, operations, and technical stakeholders
• Drive inventory optimization with business partners to reduce unhealthy stock levels in fulfillment centers while maintaining service standards
• Orchestrate transportation operations for Amazon delivery stations (AMZL), optimizing last-mile delivery and third-party carrier performance
• Manage complex stakeholder relationships, navigating difficult conversations to achieve optimal business outcomes
• Develop and execute data-driven strategies for network performance improvement, including capacity planning and cost optimization
• Create and implement contingency plans for operational disruptions while maintaining performance metrics and KPIs for continuous improvement
• Foster operational excellence through strategic partnerships, team development, and compliance with safety regulations and service standards

About the team:

Our mission is to revolutionize supply chain operations through data-driven excellence, delivering unparalleled value to customers while optimizing costs. We foster an environment where innovation meets execution, encouraging bold thinking and frugal solutions to complex challenges. Our team thrives on collaboration, ownership, and continuous learning - where every member is empowered to challenge the status quo, drive meaningful impact, and grow together, as we scale to deliver for our customers.