Studio Ops Associate, Shopbop

Studio Operations Team Member

Shopbop is looking for a motivated, detail-oriented individual to join our Studio Operations Team. This entry-level role supports internal and external customers by managing all inventory moving in and out of the photo studio. In addition to managing and prepping all inventory, other responsibilities may include: returning and repackaging products from shoots, organizing supplies, troubleshooting issues, assessing damage, repairing products using basic textile skills, identifying vendor defects, and communicating with the Studio and FC teams. The ideal candidate will have an awareness of the Shopbop brand, the products we carry, and is motivated to deliver quality for customers while handling competing priorities.

Key Job Responsibilities:

• Prep all inventory coming into or out of the studio, including steaming, shoe taping, preparing inventory labels, etc.
• Inspect and repackage all inventory leaving and returning to the studio
• Package, label, and ship products to our NY studio and/or other content creators
• Physically and systematically move product through workflows while using a pallet jack or carts
• Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner
• Ensure damaged inventory is not available for sale and is routed to the appropriate team
• Track, resolve, and communicate issues via the use internal tooling
• Continuously seek to improve workflow processes while maintaining current service level agreements
• Cross train and support miscellaneous projects, and assist other areas as needed

About the Team:

Shopbop is the premier online shopping destination for what's new and what's next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping. Shopbop is part of the Amazon.com Inc. group of companies.