Sr. Product Manager, AWS Global Services Security

Incident Response Capabilities

The AWS Security Incident Response service team is dedicated to helping customers prepare for, respond to, and recover from security events. We leverage AWS's expertise and ingenuity to establish automated, scalable security incident response solutions that drive superior security outcomes for our customers. Our mission is to provide world-class incident response capabilities and build innovative security automation that helps protect organizations worldwide.

In this role, you will be responsible for imagining, designing, and building the next generation of incident response capabilities within AWS Security Incident Response. You will be the voice of the customer within AWS, prioritizing development of new products and features, defining requirements, guiding engineering teams, and building go-to-market strategy. This role will be visible at the highest levels of the company and requires coordination across many internal and external teams.

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Key job responsibilities:

• You will be highly analytical, strategic, and adept at managing multiple work streams at the same time in order to build repeatable and scalable processes and mechanisms.
• You will be spending time with customers (internal and external) to understand their needs, and to define innovative solutions that meet customer's requirements.
• You are able to influence technical priorities and business strategy through data-driven contributions to achieve a desired customer or business outcome.
• You will build strong relationships with security partners and the AWS partner ecosystem to enhance incident response capabilities.
• You will collaborate with engineering teams to enhance the integration between AWS Security Incident Response and other AWS security services.
• You have experience solving complex business challenges and constantly improving the customer experience.
• You will work closely with multiple engineering teams and designers to deliver results to customer.
• You will create the vision, product strategy and road map for our products and working with key stakeholders in the company to deliver on that vision, e.g. sales, partner team, etc.
• You will build the go-to-market plan and work to ensure that sales, SAs, and the partner teams have what they need to be successful.

About the team:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.