Sr. Operations Program Manager, Echo Product Operations

Sr. Operations Program Manager

The Sr. Operations Program Manager will work within the Device Operations group to develop the next generation of Amazon devices. The Sr. OPM will engage and work cross functionally across Engineering, Product Management, and Operations functions. The Sr. OPM will balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual is expected to work cross functionally to build consensus among the cross functional team and leadership. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence. Key job responsibilities include:

• Drive product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations.
• Develop manufacturing and supply chain strategies to meet product requirements.
• Support product concept development as Operations lead.
• Execute development builds by overseeing technical issue resolution and production schedule on site at manufacturing location.
• Regular written and verbal communication to Leadership.
• Coordinate information flow across teams in support of manufacturing/operations.
• Drive alignment of processes and initiatives throughout Device Operations organization.
• Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.
• Bring in and incorporate industry best practices into the Product Operations group.
• Ability to travel up to 25% to support development build and other job functions.

A day in the life: In a typical day, a Sr. OPM performs a mix of tactical and strategic activities like deep diving to solve complex engineering, manufacturing and supply chain issues, and driving a sourcing strategy that supports the development of new products.

About the team: We are a team of self-driven individuals with laser focus on launching innovative devices that delight our customers and to enable downstream revenue for Amazon. We provide product operations leadership to — and managing across — all functions. We are the supply-chain partners to the broader Amazon Devices organization and work collaboratively to drive product roadmaps and portfolio direction.