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Sr Manager, Operations - Amz9112377

Lead process improvements to enhance delivery performance and customer experience
Tracy, California, United States
Senior
$135,000 – 182,700 USD / year
yesterday
Amazon

Amazon

A global e-commerce giant offering a vast array of products, cloud services, and digital streaming content.

Sr Manager, Operations

Employer: AMAZON.COM SERVICES LLC

Job Location: Tracy, California

Position Responsibilities: Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area to meet and exceed business plan. Responsible for the overall safety, quality and performance and customer experience of Inbound and/or Outbound operations. Identify, design, develop, implement and execute new and existing processes, policies, goals, and solutions to reduce potential risks. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls. Manage and lead a team of Operations and Area Managers to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Coach and mentor the team to ensure performance objectives are met.

40 hours/week, 8:00am-5:00pm, Salary Range $135,000/year to $182,700/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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Sr Manager, Operations - Amz9112377
Tracy, California, United States
$135,000 – 182,700 USD / year
Operations
About Amazon
A global e-commerce giant offering a vast array of products, cloud services, and digital streaming content.