This role will be for APAC/EU/NA
Work during Holidays as may be required by the Company
May be asked to render overtime on critical and peak times as may be required by the Business
This role is expected to talk to customers to resolve issues
The ideal candidate will be experienced/background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have an action-driven approach and will require to work proactively on issues on vendor's account while identifying areas of improvement.
• Working on complex vendor queries and resolving the queries in a time bound manner.
• Working on underlying issues and fixing the root cause.
• Liaising with internal teams to understand vendor issue and working towards resolution.
• Contacting internal stakeholders and coordinating with them on vendor queries.
Normal Office Environment.
This role can be reporting on a APAC/EU/NA shift
Work during Holidays as may be required by the Company
May be asked to render overtime on critical and peak times as may be required by the Business
This role is expected to talk to customers to resolve issues