Sr. Engagement Manager, Professional Services India

Senior Engagement Manager

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. As a Senior Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will build knowledge of the customer environment to expedite stakeholder alignment, team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines. Key job responsibilities include:

• Owning, with customers, the delivery of business outcomes through managing matrixed teams, across multi-streams, using an agile mindset and framework.

• Working within a matrixed team to plan, organize and lead all phases of a project lifecycle to ensure successful delivery.

• Understanding and validating customer outcomes and establishing and managing our engagement delivery as detailed via our Engagement Excellence tenets, lifecycle delivery framework and mechanisms.

• Providing advice, training, partnering, collaborating, and feedback as required.

As part of your role, you will need to travel to customers' site(s) and/or internal events when required.

About the Team

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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