Sr Campaign Operations Manager, Amazon Music Experiences

Experiences Campaign Manager

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices.

Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Amazon Music is seeking a strategic and detail-oriented Experiences Campaign Manager based in LA with media, sponsorship, and experiential marketing experience and a passion for music and culture. This position is part of the nimble and high-performing Amazon Music Experiences Revenue Team while working hand-in-hand with the Amazon Ads Sales team and cross-functional partners. This person will be a crucial member of a growing team that will lead sales support in meeting its objectives and providing best-in-class customer service, both internal to our Ads Org and external to Amazon Advertisers and brand partners.

We are looking for someone who will obsess over customers to help us deliver white glove service to our advertising clients and brand partners while executing best-in-class campaigns, and consistently expressing a 'can do' attitude even when dealing with ambiguity. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious, and develop their skills. This role requires 50% travel for onsite execution, brand partner meetings, and field activations.

Key job responsibilities:

• The Campaign Operations Manager is responsible for end-to-end campaign lifecycle management of complex advertising and sponsorship campaigns with internal Design, Marketing, AdOps, Sales, Account Management, and Production teams as well as external stakeholders.
• This role leads all pre-sale proposal development and post-sale activity ensuring the smooth delivery of campaign executions, within budget and on time.