Sr Associate - Account Manager, Omnichannel
Amazon
Account Manager
The Account Management (AM) team is responsible for accelerating sales growth, expanding selection on the platform and improving retention amongst the existing Seller base, particularly among the largest Sellers in the IN Marketplace. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces. We are looking for an Account Manager to help shape the future of Account Management program. The role is focused on driving success for some of the most influential Sellers in the IN Marketplace and leveraging key learning/feedback to improve the Amazon platform that will benefit all Sellers.
Role and Responsibilities:
- Managing the seller relationship by championing the seller's needs at Amazon. Build strong communication channels at all levels of the seller's organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
- Managing and driving the growth of the seller's business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
- Work with sellers to improve operational aspects of their business in providing a great consumer experience.
- Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller's current business and future opportunities. Publish recommendations and action plans based on data.
- Managing Workstreams related to Omnichannel Onboarding and SQL Data reporting works