Software Development Manager, Accessibility, Devices & Services, Trust, Privacy & Accessibility

Software Development Manager

We are looking for a talented and enthusiastic Software Development Manager who has strong customer obsession and a track record of delivering innovative products and features. You will lead a globe-spanning team of engineers, technical program managers, and accessibility testers, along with their managers as they develop new accessibility features for our devices and Alexa, as well as to create AI-powered tooling for accessibility testing, and to improve developer efficiency to help them deliver accessible offerings for our customers. Your team will work at the intersection accessibility and AI, for both our mature Fire OS operating system, for our recently introduced Vega OS (whose accessibility framework we built from scratch), as well as for Alexa. This role requires a significant autonomy, drive, and the ability to problem solve. You will be well suited to this role if you are customer-focused, resourceful, team-oriented, and have an ability to work independently under time constraints. You will work and influence internal and external stakeholders, manage cross functional programs, and be able to help prioritize amidst ambitious goals and timelines.

Key job responsibilities:

• Leading a strong team of engineers, both directly and through their engineering managers, to innovate and deliver accessibility solutions for our customers with disabilities
• Leveraging AI to build developer and QA tools to increase developer & testing velocity, as well as in customer-facing features
• Working backwards from the customer to invent new solutions and to improve existing software
• Working with the executive leadership and technical leaders to define the product direction; create vision and execution documents; and insist on the high bar for technical documentation and the quality of the developed software
• Periodically performing hands-on code reviews and other technical deep dives to ensure the right thing is being built and delivered to customers
• Hiring, coaching, and promoting your staff

A day in the life:

In this role, no two days are the same — and that's by design. You will spend a good part of your time engaging with a wide range of partner teams across product, UX, research, engineering, legal, and other product teams to gather insights, clarify accessibility requirements, and uncover both issues and opportunities. You'll participate in regular brainstorming sessions to shape new ideas, solve complex accessibility problems, and design fixes that address not just immediate needs, but also set us up for long-term success. You will meet with customers at disability conferences throughout the year, representing Amazon and our accessibility offerings, and learning about what customers love, what could work better, and what they wish we might offer.

About the team:

You would be joining Amazon's longest tenured, accessibility team. Over the past 13 years, their work was recognized by American Foundation for the Blind with their Helen Keller Achievement award, by Disability:IN with their Marketplace Innovator award, and by FCC Chairman Ajit Pai with the FCC Chairman's Award for Advancements in Accessibility (among others). Your colleagues bring over a century of combined experience in the field, and include Amazon's sole MacArthur Fellow, and two of the only three people to be recognized twice with Helen Keller Achievement Awards for their work.