Software Dev Engineer, Amazon Connect

Join Amazon Connect's Real Time Communications Team

Are you passionate about shaping the future of enterprise communications at global scale? Do you want to shape the future of cloud telephony, Voice and Video over IP, and voice experiences at one of AWS's fastest-growing services, working with innovative AI technologies applied to real-world customer challenges? Amazon Connect is seeking a builder to work on the next phase of innovation in real-time communications. Amazon Connect is transforming how businesses engage with their customers through human and AI voice. Join us in shaping the future of real-time communications.

About Amazon Connect: Amazon Connect is a disruptive cloud contact center that handles millions of voice interactions daily for over 3,000 enterprise customers including Fortune 500 companies. Our platform delivers enterprise-grade availability and scalability with consumption-based pricing, enabling companies to provide superior customer service at lower costs. As voice experiences evolve with AI, Connect is pioneering new ways to make real-time communications more intelligent, natural, and efficient.

The Role

As a developer on Real Time Communications team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web communications, NoSQL databases, AI and more. This team is a great fit for you if:

• You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
• You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
• You'd like to be directly responsible for solving real customer problems.
• You are a passionate learner and are motivated to take on new challenges.
• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.

About the Team

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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