Senior Trade Compliance Program Manager, Global Trade Services

Senior Trade Compliance Program Manager

Amazon is looking for a Senior Trade Compliance Program Manager to build import and export risk management solutions for growing international businesses in the Trade Operations space. The Senior Trade Compliance PM is responsible for managing the strategy of a complex cross-functional risk program independently. As a leader within the Global Trade Services team, you will help develop and hire team capabilities, as well as mentor and train colleagues. You will manage the Trade Operations Program team, that works directly with internal teams from legal, logistics, supply chain, quality, engineering, as well as Amazon's global network of trade and compliance teams.

Key job responsibilities include setting processes for Broker Management activities and liaising with brokers and other participants in the supply chain on a daily basis. You will act as the main point of contact for regulators across the Trade space in North America. You will set objectives, and drive improvements to your space and quantify with metrics. Partner with internal and external stakeholders including business teams, tech teams, public policy, trade, legal, and regulators to interpret and apply regulations. Oversee the rollout of controls and audits, including testing and measuring their effectiveness. Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes. Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs. Present organized plans to articulate the problem statement, the recommended solution, and milestones. Identify timelines and owners, and drive progress at the appropriate speed to reduce risk. Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities. Drive the best way forward and build consensus when confronted with discordant views. Test assumptions by getting feedback from the right input providers across the company, and review metrics and benchmarks. Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems. Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents.

A day in the life as a Program Manager will involve managing escalations and meeting with multiple stakeholders across different time zones to move business forward. This position reports to the Americas Trade Compliance Operations Sr Manager in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.