Senior Software Dev Engineer, Amazon Pharmacy

Amazon Pharmacy Fulfillment Tech

Join Amazon Pharmacy's ambitious mission to build a next-generation Pharmacy fulfillment technology that is reshaping healthcare delivery. As a founding member of our new Bangalore team, you'll architect and develop mission-critical fulfillment technology that ensures medication safety for millions while enabling rapid delivery capabilities to scale the business. You'll work on complex distributed systems handling inventory management, order orchestration, and compliance-critical workflows, building from the ground up using Amazon's latest cloud-native technologies and AI/ML capabilities.

The ideal candidate brings systems design experience, expertise in building highly available services, and passion for solving challenging technical problems where quality and compliance are paramount. You'll have the opportunity to integrate with advanced robotics and automation systems, while leveraging AI to optimize delivery speeds, enhance accuracy, and improve operational efficiency.

Amazon Pharmacy is transforming how customers access healthcare by combining Amazon's customer obsession and operational excellence with pharmacy services - making it easier for customers to find, purchase, and receive their medications. This role offers a unique opportunity to shape the technical foundation of this rapidly growing business while directly impacting customer healthcare experiences. Your work will be instrumental in scaling Amazon's pharmacy operations and building technology that could fundamentally change how customers access their medications. If you're excited about building large-scale systems that require precision while maintaining Amazon-scale performance, we want to talk to you.

Key Job Responsibilities

A. Technical Leadership

• Architect scalable, resilient services that standardize Amazon Pharmacy operations for scale, speed and accuracy
• Design and implement simplified solutions to solve complex problems at massive scale
• Lead technical design discussions and make critical architectural decisions that balance technical excellence with business requirements
• Establish engineering best practices, technical standards, and design patterns for the team
• Develop technical roadmaps for significant initiatives and guide implementation across multiple sprints
• Make sound technical decisions that consider long-term maintainability, performance, and operational excellence

B. Engineering Excellence

• Write high-quality, well-tested code that serves as an example for the team
• Drive code reviews that improve overall system quality and developer skills
• Design and implement robust error handling, monitoring, and observability solutions
• Optimize system performance, scalability, and resilience for mission-critical services
• Collaborate with operations teams to ensure systems are production-ready and meet stringent SLAs
• Lead technical investigations for complex production issues and implement comprehensive solutions

C. Innovation & Mentorship

• Pioneer GenAI adoption to improve development workflows, code quality, and team productivity
• Mentor junior engineers, helping them grow technically and professionally
• Identify and evaluate new technologies that could benefit the team's development process
• Partner with product managers to translate business requirements into technical solutions
• Share knowledge through documentation, tech talks, and training sessions

About the team

Amazon's mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, Amazon Pharmacy Fulfillment Tech strives to build technology to fulfill the world's healthcare needs as fast as possible at the highest quality, lowest cost, and greatest convenience. While our near-term focus is building fulfillment technology to support Amazon Pharmacy, our North Star Vision is to support the fulfillment of any type of healthcare experience at Amazon. To that end, our systems are flexible enough to integrate with other in-house and third-party systems and extensible to accommodate the ever-growing and changing healthcare needs of our customers. Whether it is building our own software or integrating with other in-house and/or third-party services, we strive to leverage the best-in-class technology available to deliver delightful healthcare experiences to Amazon customers, starting with Pharmacy.