Senior Program Manager , Global Operations Shared Services (goss), Program Management Office (PMO)

Senior Program Manager

Amazon is seeking a Senior Program Manager to support project planning and execution for the continued capacity expansion of our Global Fulfillment network. The primary role of this individual on the Project Management (PMO) team is to drive capacity projects to completion keeping them on schedule. Candidates will work with each phase of the project life cycle including build requirements, fulfillment design, planning, execution, and launch/hand-off. This individual will work with Capacity Planning partners to validate project requests, work with Engineering Design to coordinate proposals and milestone schedules, work with Procurement to help release purchase orders, and work with field teams to coordinate kick off meetings, and support with ongoing execution risk reporting & mitigation. This individual will also facilitate and conduct multiple-mile intake triage for operational planning cycles that directly impacts resource planning for multi year forecasts for new builds and retrofits. In this role, the Senior Program Manager will coordinate with several functional execution teams to ascertain feasibility for a new project request, align on required inputs to drive the solution to approval, and collaborate with PMO team members regarding submitted projects for execution.

Key job responsibilities:

• Facilitate/run weekly alignment meetings on network projects as well as program specific updates
• Partner with critical planning teams on project milestones (Real Estate, Capacity, Capital, Design, Startup, Robotics)
• Review Material Handling and Storage proposals for acceptable milestone schedules
• Update/maintain weekly network Engineering Project Tracker, and support Resource tracking
• Drive/follow up on milestone level delays
• Support Build Plan presentations
• Input and coordinate with Real Estate construction, Robotics, and Material Handling vendors on First Access details
• Initiate/facilitate major project kick-offs and support hand-off from planning teams to execution teams
• Escalate milestone level project issues that are impacting project schedules
• Report on engineering project updates to Senior Leadership, planning, and execution teams
• Provide Inputs and support on Program/Project Management tools and processes
• Miscellaneous support tasks (Project Data, Reporting, Whitepaper inputs, etc.)

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team:

The Global Ops Shared Services (GOSS) Program Management Office (PMO) team is a central entity in the GOSS organization helping customers with their infrastructure development plans for Inbound, fulfillment, middle mile and last mile by coordinating with the teams in global engineering services and external support teams to develop schedules, plans and set up the execution teams for success. PMO team tracks the projects from conception till closure, for any risks and blockers, and to escalate/engage the required stakeholders. Conversion of the Business Units Plan of Records (POR) into a detailed execution plan End-to-end project planning, monitoring and coordination of all functions involved in program execution MHE pre-contract and change management for MHE planning Building access map creation, solution deployment flow planning and coordination between all external partners Change management for launch dates GES program reporting and escalation to Senior Leadership