Senior Delivery Consultant - Strategic Transformation Program Lead, ASEAN Professional Services

Senior Delivery Consultant - Transformation Program Lead

The Senior Delivery Consultant - Transformation Program Lead plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.

The individual will:

• Spearhead large-scale strategic change initiatives and transformation programs
• Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
• Collaborate with executive team to align program objectives with company vision and priorities
• Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
• Ensure initiatives align with organizational needs, regulations, and market dynamics

Key job responsibilities:

Program Strategy and Planning

Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs. Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans. Ensure alignment between program goals and organizational priorities, considering business needs, regulatory requirements, and market trends.

Program Execution and Delivery

Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups. Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets. Identify and address potential risks, issues, and dependencies that may impact program success. Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organizational structures.

Stakeholder Management and Communication

Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders. Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations. Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices. Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.

Continuous Improvement and Benefits Realisation

Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation. Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned. Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.

A day in the life

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing