Senior Automation Engineer, Amazon Pharmacy RME

Pharmacy Reliability & Maintenance Engineering

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our Pharmacies deliver thousands of Prescriptions (Rx) to patients across America, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

Key job responsibilities include, but are not limited to:

• Apply subject matter expertise (SME) on troubleshooting and dive deeps for controls engineering issues, supporting automation engineers and technicians to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets.
• Collaborate with building operations, operations engineering/PAVE teams, FC start-up team, IT/software teams, ACES team, and safety to support MHE systems optimization and project implementation.
• Understand, maintain and troubleshoot pharmacy specific equipment, material handling control systems, including Fanuc robots, PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical control panels / distribution systems.
• Monitor RME/MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations.
• Provide escalation support to automation engineers and technicians, during and after business hours, troubleshooting locally and remotely, to ensure that all hardware or controls software within the building is repaired on time.
• Appropriately escalate downtime situations to vendors or leadership for support to restore equipment operation.
• Facilitate failure analysis and incident review processes to drive continuous improvement.
• Perform and analyze building system assessments to enhance pharmacy equipment and material handling system performance.
• Communicate technical issues, corrective actions, and project timelines clearly to senior leadership, operations staff and maintenance teams.
• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation.
• Climb ladders and gangways safely and without limitation.
• Regular bending, lifting, stretching, and reaching both below the waist and above the head.
• Engage in full manual dexterity in both hands and wrists.