Sales Compensation Operations Analyst, Project Kuiper, Bizops

Sales Compensation Operations Analyst

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Key Job Responsibilities

We're looking for a detail-oriented, analytical, and execution-focused Sales Compensation Operations Analyst to join our team. In this role, you'll own the day-to-day operations of sales compensation, ensuring timely and accurate commission processing, clean data, and smooth plan execution. You'll partner closely with Sales Operations, Finance, Payroll, and HR to support a scalable and compliant sales compensation program.

Commission Operations & Administration

Calculate and validate monthly/quarterly commissions in accordance with compensation plans. Partner with Sales Ops, Finance, and Payroll to ensure accurate and timely payouts. Maintain auditable records for commission processing and approvals.

Data Management & Reporting

Manage and validate key inputs (e.g., sales attainment, CRM activity, territory/quota changes). Create and maintain reports and dashboards to support visibility into compensation performance (e.g., attainment, accruals, earnings). Monitor data quality issues and proactively resolve discrepancies across source systems (Salesforce, HRIS, etc.).

Stakeholder Support & Issue Resolution

Serve as the first line of support for commission inquiries, ensuring accurate, timely responses. Work cross-functionally to troubleshoot and resolve exceptions or disputes. Ensure clear documentation and tracking of resolution outcomes.

Systems & Tools

Support ongoing maintenance and improvement of compensation systems (e.g., Xactly, Anaplan, CaptivateIQ, Excel models). Partner with IT/RevOps to implement automation and system enhancements.

Compliance & Controls

Ensure adherence to compensation policies, audit requirements, and SOX controls (if applicable). Assist with audits, compensation letters, and documentation processes.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.