Project Manager Central Operations Services, One Medical Operations - Remote Eligible

Project Manager

Application deadline: Jan 1, 2026 One Medical is revolutionizing primary care, and we're seeking an experienced Project Manager to drive operations excellence initiatives in our Central Operations Support team. Our mission is to transform healthcare through a seamless combination of technology and exceptional patient-centered care. In this role, you'll play a key part in this transformation. The ideal candidate brings experience in healthcare delivery, operations, and a bias for action. Your work will improve how healthcare is delivered, provider and support team member experience, and accomplish strategic business objectives. This role offers a unique opportunity to work with brilliant minds across One Medical, Amazon Health Services, and Amazon at-large. In this role, you'll dive deep to identify improvement opportunities in a variety of business functions. You'll be responsible for bringing together cross-functional teams to identify deliverables, timeline, resource needs, issues/risks and see the project through to completion. This role will be working closely with a range of stakeholders including clinical and operations, broader AHS teams, finance, legal, and product.

We're looking for a seasoned Project Manager with demonstrated ability to dive deep, identify key deliverables, earn trust with stakeholders and drive projects to completion, always insisting on the highest standards. Key job responsibilities:

• Cross-functional Collaboration: Collaborate with cross-functional teams across all levels and functions (e.g., Operations, Clinical, Product, Data Analytics, IT, Finance, others) to drive project execution directly impacting customer experience, team member experience, and achieve business performance objectives like quality, cost, and satisfaction.
• Communications: Keeping all stakeholders and leaders informed of progress including quickly escalating risks and issues.
• Project Planning: Above average proficiency developing robust project plans with milestones, key dependencies, timelines, and stakeholders.