Program Manager, Sales Ops & CSC
Amazon
Program Manager
AWS Sales Operation and Cloud Sales Center drives operational efficiency and sales motions, enabling customers of different sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a Program Manager interested in driving operational efficiency, and also customer adoptions? We are building a network of experts to accelerate customer adoption by leveraging operational tools and programs across AWS. Our team of PM deliver mechanism to guide how the AWS field builds specialization, engages with customers, and scales their knowledge. You will partner with sales team, technical/product team, technical leaders, AWS service teams, and regional leadership teams to build a community in driving the growth. You will define the community strategy, gather insights to focus experts, facilitate technical collaboration, and drive execution of programs.
Key job responsibilities:
- Lead key initiatives across organization through effective mechanism and process
- Develop narratives and contents for initiative with global impacts, targeting senior leaderships
- Partner with different Business Units across Local Sales, function teams and global team to define topics for leadership meetings
- Ensure diligent follow-up on action items by communicating with senior stakeholders and cross-teams
- Identify opportunities and risks in the operation through monitoring internal and external
- Participates in internal process definitions and internal press releases