Program Manager, Learning & Development - Finance Operations, Global Corporate Procurement

Program Manager, Learning & Development

Amazon is seeking a Program Manager, Learning & Development for Finance Operations Global Corporate Procurement (GCP). GCP is responsible for providing procurement standards, services, and technologies for Amazon organizations worldwide. The position will support GCP globally, reporting to the Career Growth and Development (CGD) Senior Manager. The L&D PM will be responsible for developing and delivering the talent development charter for GCP globally. This is a role that entails engaging with GCP leaders, HR business partners, and cross-functional L&D teams across multiple geographies to understand business needs and leadership development challenges. In this role, you will design, plan, implement, measure, and scale new and existing talent development programs for employees at all job levels. You will own talent needs for the GCP organization cutting across skill building, leadership development, cultural assimilation, and change management. We are looking for someone who can deliver learning solutions that meet the range of functional and leadership needs of the organization. The ideal candidate will think big, strategize, influence and communicate effectively, have bias for action, and balance resources/prioritization. The candidate should be able to partner and collaborate with internal L&D teams as well as external institutions/agencies to create and deliver content. This role is critical to the successful development, launch, scaling, and maintenance of world-class learning and development programs.

Key job responsibilities:

• Create and deliver an L&D roadmap for the business that helps the business scale and grow.
• Conduct training needs assessment on an ongoing basis to prioritize and define learning needs.
• Influence L&D outcomes by understanding leadership development needs and iterate on ideas and programs.
• Manage senior stakeholders and move forward in the face of ambiguity and imperfect knowledge.
• Own programs for both junior and senior audiences.
• Recognize and adopt best practices in the area of Learning and Development.
• Evaluate and measure the effectiveness of development activities in relation to business goals on an ongoing basis.
• Utilize recent industry experience to make appropriate design decisions.
• Partner with peer managers to address cross-functional issues.
• Partner with regional L&D and business leaders to localize training programs.
• Deliver projects across geographies. You may participate in cross-company initiatives.