Program Manager, Flex Field Operations

Amazon Logistics Safety Program Manager

At Amazon Logistics (AMZL), we are building a world-class last mile operation, significantly complimented by our brand new service, which works directly with independent contractors – called delivery partners – to make deliveries to our customers. With this new last mile delivery service, individuals can now be their own boss delivering Amazon packages. It is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

We are continuing to build a high paced and lean Japan team to implement and expand our last mile capabilities across key segments of Japan Transportation business. Amazon is now looking to hire an experienced, passionate, dynamic, analytical, innovative, hands-on, and (most importantly) customer-obsessed Safety Operations Program Manager.

We are seeking a Safety Program Manager in Japan to help establish Amazon Logistics' last mile delivery as the preferred provider in this specific space in order to build our network of Delivery Partners to have a safe environment within the Amazon Logistics world. Internally, this leader will work directly with the last-mile Delivery Stations and with functions that cut across the organization, including technology, transportation, operations and customer service, and World Wide Flex Team to drive a great customer experience for our program.

The successful candidate will be self-motivated, passionate, highly analytical and detail-oriented, possess superior interpersonal and communication skills, and be comfortable working independently to drive growth and change in a fast-paced environment. An bias for action is an absolute must, and candidates must demonstrate a superior track record of delivering results.

Key job responsibilities include:

• Act as the primary liaison between Amazon Delivery Stations and the Trans new business Leadership team
• Continuously look for safety improvements to standardize and drive at scale in all Amazon Delivery Stations
• Lead and coordinate large, complicated safety projects with multiple stakeholders including Product, Technology, Marketing, Shipping & Delivery Services, Legal, PR and Operations

The ideal candidate will be able to demonstrate a proven background in a program management or operational role within a highly operational and technology focused environment.