Process Improvement Intern - ACES, Operations
Amazon
Process Improvement Intern
Amazon Australia internship will provide you with an unforgettable experience in a fast-paced, dynamic and international environment; it will boost your resume and will provide a superb introduction to our activities. Join our dynamic team as a Process Improvement Intern for and learn from a team of driven and ambitious individuals.
Key job responsibilities:
- Plan and implement continuous improvement initiatives designed to evolve the experience for front line operators or associates and make our processes more efficient.
- Ensure process compliance and address any gaps.
- Analyze feedback we receive and use data to improve processes at the site.
- Work with site management and other stakeholders to identify and resolve process-related issues.
About the team:
The Amazon Customer Excellence System (ACES) is responsible for defining new innovative solutions that raise the bar on customer experience and speed whilst constantly lowering our cost of fulfillment and supporting our continued high growth. As an intern you will put your analytical skills to test and roll up your sleeves to complete a project that will contribute to improving the functionality and level of service that the Fulfilment Centers provides to our customers. This will include diving deep into data, mapping processes and problems, offering and testing potential solutions, and implementing the best one ensuring its scalability to the full network. You will interact with highly efficient managers, technology development teams, data warehouse experts and front-line associates to think broadly about solutions to the most complex business and operational challenges faced by one of the world's fastest growing operations network.