PC Brand Specialist, Amazon Vendor Services

Brand Specialist

Amazon Mexico Personal Computer (PC) team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our growing AVS team. As Brand Specialist, you will work with selected vendors to help drive growth and deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

You will be responsible for looking after a brand's product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You will lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies.

You will be an analytics expert, identifying problem areas and then creating plans to find resolutions, with the ability to pick up new skills quickly. You will have strong communication skills and a proven track record of building positive working relationships.

Brand Specialists are fully involved in the following functions: online marketing, vendor management and in-stock management. Tasks associated with these functions include:

• Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generate traffic and sales
• Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
• In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation

Key job responsibilities:

• Drive sales & market share goals through pricing strategies, retailer partnerships & promotions.
• Lead commercial negotiations.
• Analyze KPIs & develop growth opportunities in retail channels.

A day in the life:

Analyzing sales and marketing data, negotiating with retailers, planning promotions, and optimizing product placement. Coordinate with sales teams, review market trends, and drive revenue through strategic partnerships.

About the team:

Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.