Operations Program Manager, Product Operations

Operations Program Manager

The Operations Program Manager will work within the Device Operations group to develop the next generation of Amazon devices. The OPM will engage and work cross functionally across Engineering, Product Management, and Operations functions. The OPM will balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual is expected to work cross functionally to build consensus among the cross functional team and leadership. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence. Key job responsibilities include driving product development across internal teams and external development/manufacturing partners as the Single Threaded Owner for Operations, developing manufacturing and supply chain strategies to meet product requirements, supporting product concept development as Operations lead, executing development builds by overseeing technical issue resolution and production schedule on site at manufacturing location, regular written and verbal communication to Leadership, coordinating information flow across teams in support of manufacturing/operations, driving alignment of processes and initiatives throughout Device Operations organization, defining and guiding decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule, bringing in and incorporating industry best practices into the Product Operations group, and ability to travel up to 25% to support development build and other job functions. In a typical day, an OPM performs a mix of tactical and strategic activities like deep diving to solve complex engineering and supply chain issues, and driving a sourcing strategy that supports the development of new products.