Operations Manager:in Raum Helmstedt / Wolfsburg / Braunschweig

Operational Excellence Manager

The operational business area is the heart of Amazon. This essential part of our company ensures that we efficiently fulfill and ship orders, so our customers receive their items on time. It is supported by operations managers who bring together the team to promote excellent safety, quality, and productivity at all our locations. You will coordinate other managers at your location and create the operational plan that helps your teams achieve their goals. This role is fully focused on supporting operational excellence to create the Amazon of tomorrow.

Key job responsibilities:

• Leadership and development of a team of area managers
• Shift leadership of operational teams, handling issues and promoting site performance
• Analysis of shifts according to company guidelines and implementation of measures to improve operational excellence
• Close collaboration with other support teams, including those for HR, finance, occupational health, and safety
• Design and implementation of initiatives at all locations to improve operational performance

A day in the life:

You will take shift leadership at our Helmstedt location. You will also act as the main interface between several different teams, including the finance, security, and operational integration teams. This means that you will directly observe the daily operations at your location while also contributing to new innovation opportunities. A typical working day includes meetings with various business areas, in-depth investigations of performance and risk metrics for sites, as well as forecasts to prepare for different demand volumes. Furthermore, you will provide daily mentoring and coaching to your team. As a leader, you will support your team members in fully developing their managerial potential.

About the team:

With the fulfillment of our customer orders (Customer Fulfillment or CF), everything for Amazon started. The Customer Fulfillment Team has evolved from a team of booksellers to a highly experienced global team that processes more than 1.5 million orders daily. The team forms the foundation of our business and has helped us expand into new regions and services. With the help of emerging technology, we are constantly looking for ways to offer a larger and better product selection – quickly and affordably delivered.

The CF team members are the first to ensure that our customers receive their orders with the speed for which we are known. We work in fulfillment centers, which are the heart of Amazon's dynamic operational network. Our fulfillment centers are sometimes referred to as the "first mile" – this is where most Amazon packages start their journey. We support the management of a dynamic inventory and enable fast deliveries around the clock.

In our fulfillment centers, diverse employee groups are employed. There are numerous opportunities for people with the most varied skills. Some of us work with physical products. Others analyze data and help make intelligent decisions company-wide.