View All Jobs 128211
Operation Support Engineer, Jp - tos (remote) , Outbound Central Flow Operations - Remote Eligible
Provide 24/7 remote IT operation support for Japan fulfillment centers
Remote
Mid-Level
yesterday
Amazon
Global e-commerce and cloud computing leader offering online retail, digital content, and scalable web services to consumers and businesses worldwide.
1805 Similar Jobs at Amazon
Operation Support Engineer
Operation Support Engineer for Amazon (Fulfillment Center, Delivery Station, Sort Center) IT Operation Support Engineer A day in the life includes user support via email, ticketing systems, and chat tools, incident management for large-scale outages, project planning, promotion, and execution, incident report creation, information dissemination to internal users, and automation of routine tasks. The team provides 24/7 remote support for Japan FCs as JP-TOS, operating on shifts from 08:00-17:00 / 16:00-25:00 / 00:00-09:00. They handle first contact, troubleshooting, and triage for AFT tools (SLAM, MAGIC, Shipping Sorter), facilitate Japanese/English conference calls, and support projects as needed.
Operation Support Engineer, Jp - tos (remote) , Outbound Central Flow Operations - Remote Eligible
Remote
Engineering
About Amazon
Global e-commerce and cloud computing leader offering online retail, digital content, and scalable web services to consumers and businesses worldwide.