Logistics Operations Manager , Japan Data Center Ops Logistics

Logistics Operations Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we're looking for talented people who want to help.

We're looking for a Logistics Operations Manager who can lead in a dynamic, evolving environment. As the operational backbone of our Data Center logistics team, you'll direct the flow of materials, equipment, and inventory through shifting priorities, anticipate and resolve challenges before they escalate, and build resilient systems that adapt as fast as the business does.

You'll need the strategic ability to sketch a high-level vision for the future and the analytical acumen to translate that vision into an executable plan. You'll partner extensively with infrastructure, supply chain, safety, security, finance and customer teams as the business scales while ensuring day-to-day excellence. You'll provide technical guidance, professional advice and developmental training to your team, while leading logistics improvement initiatives across the East cluster. This role focuses on managing complex operations, executing change initiatives, and ensuring strong coordination between local teams and global stakeholders. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities include overseeing operations across multiple sites and ensuring the efficient, compliant, and secure flow of materials, parts, and equipment within our logistics network. You will manage daily inbound and outbound activities, monitor inventory accuracy, and coordinate with warehouse, transportation, and procurement teams to ensure service level commitments are consistently met.

You will serve as the primary point of contact for logistics operations across the cluster, coordinating scheduling, shipment planning and cross-site issue resolution. This includes overseeing the execution of shipments between locations, supervising on-site activities such as receiving, unpacking, and verifying contents, and ensuring that all workspaces maintain the highest standards of safety, order, and compliance.

In this management role, you will provide direction and resource planning for your team, define and track performance metrics, and drive accountability across sites. You will lead change management initiatives and project rollouts, ensuring smooth adoption of new systems and processes. By collaborating with internal partner teams—including infrastructure, supply chain, safety, security, finance, and customer teams—you will align local operations with global priorities and business objectives.

You will play an active role in operational improvement by identifying bottlenecks through root cause analysis, recommending and implementing targeted process changes, and championing initiatives that deliver measurable efficiency gains, reduce waste, and strengthen overall performance across the cluster.

This position involves occasional trips across the cluster.

About the Team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

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Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.