Logistics Coordinator, Export Ops, Global Mile Export
Amazon
Global Logistics Coordinator
Amazon Japan is seeking qualified candidates to join our Global Logistics team. Global Mile at Amazon reaches customers around the globe on all seven continents, and are in need of individuals who want to help ensure a fast-cost-effective solution to delivering packages to every far reach of the world. Join our Global Mile team as a Logistics Coordinator based in Tokyo. In this role, you will leverage your understanding of Amazon's Fulfillment Network to drive improvements across multiple dimensions of our B2C export operations from the APAC region (Japan, Australia, Singapore). Working with both internal and external partners, you will enhance customer experience, capacity, capabilities, cost performance, delivery speed, and operational efficiency.
If you are passionate about global logistics, come join the Global Mile Cross Border Exports team and help make the world smaller...one package at a time.
Key job responsibilities include, but are not limited to:
- Execute and maintain SOP on daily/weekly/monthly basis to effectively communicate forecasts and critical information with carriers, ensuring smooth export operations.
- Manage daily reports and exceptional queries from carriers leveraging internal tools and resources. Escalate to a manager or internal stakeholders when necessary.
- Prepare weekly reports on Carrier related KPI metrics and engage with carriers to identify root causes of any performance gaps and implement improvements.
- Support member of a team's initiatives and projects.
Work hours: 9:00-18:00 (Mon-Fri) (70%) Handle day-to-day tasks as per SOP (20%) Other - handling incoming queries, supporting projects, and self-learning etc (10%) Meetings