LATAM Trade Ops Program Manager, Amazon Leo

Amazon Leo Customs Compliance Manager

Amazon Leo is Amazon's low earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.

Key Job Responsibilities

• Manage import customs compliance for Leo imports into Brazil and other key LATAM countries including, but not limited to, harmonized tariff classifications, country of origin determination, product valuation reporting, import license applications
• Manage LATAM tax import requirements and documentation in conjunction with Leo Tax and logistics teams
• Review import documents for accuracy and completeness
• Support Leo's customs brokers with necessary data to enable entry filing
• Monitor entry status of imports and provide updates to concerned departments of any holds or delays
• Take action to respond timely and compliantly to import holds
• Upload and maintain electronic import files in record retention repository for audit purposes
• HS and NCM classification for Kuiper imports, maintenance of items database in ERP system, support to HTS challenges, work with direct manager and Legal on classification rulings as required
• Analyze customs tariffs & duty rates
• Maintain Leo customs compliance work instructions and SOPs, manage document revisions and support the continuous process improvement of Leo's customs compliance program
• Follow the customs compliance internal controls program to ensure compliance with foreign regulations governing imports
• Keep and communicate metrics of imports including transit time, compliance accuracy, cost, customs broker performance and relevant data for Kuiper's leadership
• Conduct self-assessments (compliance audits) and implement necessary corrective actions
• Provide compliance training to new employees and cross-functional teams and keep training records
• Analyze and interpret LATAM import regulations and keep abreast of changes
• Collaborate with supply chain, procurement, finance, tax and engineering functions as required

A Day in the Life

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.

About the Team

The LATAM Trade Ops Program Manager has the primary responsibility of ensuring Leo's compliance with LATAM import laws and regulations. Reporting to the Global Customs Operations Manager, the LATAM Trade Ops Program Manager will promote the sustainability and longevity of Leo's customs compliance program by developing and implementing guidelines and procedures for customs compliance policy, and coordinating activities involved in daily import transactions including, but not limited to, harmonized tariff classifications (NCM codes), country of origin determination, product valuation reporting, import license applications, dealing with exception shipments, handling free trade agreements, among others. As a critical member of our Global Trade & Compliance Team, the LATAM Trade Ops Program Manager interfaces with internal and external customers, customs brokers, government officers and other functional areas to ensure compliance and coordination of imports. This person will also identify improvement opportunities and assist with projects to support Global Trade & Compliance initiatives.