IT Support Technician

IT Technician

At Amazon, we design and build everything starting from the customers to allow them to easily purchase products online. We hire the brightest minds in the world, offering an environment where they can constantly improve our customers' experience. Innovation and creativity are integral to our DNA and all staff are encouraged to propose solutions that reflect these values. Every day we solve complex technical and business problems with ingenuity and simplicity. We are writing history and the good news is that we have just begun.

In the role of IT Technician, you will report to the Manager of the IT department at your respective location, and you will have the responsibility to directly support the staff working in the logistics and operational division: those who make it possible to deliver the items purchased online. You will work closely with other departments, your colleagues, and remote support teams to offer top-notch IT support service. You will be a key member of a diverse team, achieving high-quality results and always looking for strategies to improve processes and the service offered.

This is not a traditional office role but is based in the heart of one of our logistics centers, working typically on a 5-day shift schedule for a total of 39 hours per week.

What makes working in this team a great workplace?

• Clarity of our mission: You will be part of the team involved in managing what happens behind the scenes to ensure the delivery of online orders.
• Safety: Amazon puts safety at the center of everything we do, encouraging us to ask questions, propose innovative solutions, and take responsibility for our actions.
• Opportunities for growth: Amazon offers a variety of resources to allow you to progress professionally, develop your technical skills, and acquire industry-recognized qualifications.

Benefits:

• Choice of Amazon career plan (employees L1-3)
• Pension scheme
• Life and injury insurance
• Employee assistance program (EAP)
• Sabbatical leave
• Parental leave
• Opportunities for training and development through e-learning platform
• 10% discount (up to 100 € total on an annual basis) on purchases made on the Amazon portal
• English courses (availability subject to conditions)