ICQA Area Manager Jr., Worldwide Operations

Icqa Area Manager Jr.

Our fulfillment center in Cuautitlan Izcalli, MX is looking for an ICQA (Inventory Control & Quality Assurance) Area Manager Jr. to supervise safety, quality, customer experience, and productivity of our department. This entry-level role will work closely with area managers, process owners, and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.

Key job responsibilities include:

• Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.
• Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
• Plan for & identify root causes of inventory deviations through cause & effect analysis.
• Supervise a team of 20-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center.
• Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.

About the team:

Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work life balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & career growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.