Global Account Manager, ISV

Global Account Manager

Would you like to be part of a team focused on helping the leading Australian software businesses grow and succeed at the global scale? Do you have the business acumen and technical background to partner with executive stakeholders, align on AWS services and partnership programs to best support their growth strategies?

As a Global Account Manager you will work on the most successful ISV customers and complex opportunities, taking a leading role in developing their long-term strategy with AWS. Combining an informed view of the market with a deep understanding of emerging technology trends, you will support innovation across the segment. As a recognized thought leader, your influence on the strategy of our customers will be built through role modelling and delivery or bar-raising guidance to the broader ISV team.

The ISV team focuses on Australian headquartered software companies who produce, maintain and distribute software on a global scale. Our customers are business to business providers who generate revenue through software license sales or Software as a Service (SaaS) subscriptions. We help ISV customers leverage the cloud and modernize their platforms to reduce cost, increase agility and ultimately build better software products. We work at the edge of technology innovation in partnership with our ISVs and are focused on helping traditional ISVs transform, whilst also enabling the next generation of 'born on the cloud' Australian Unicorns.

Key Job Responsibilities

The ISV Account Manager will be part of a global team supporting our leading Australian software companies (ISV's). In this role, they will create compelling value propositions around AWS products, services and programs to help consistently deliver on desired customer outcomes. The blend of sales and technical skills this role requires will enable engagement at the C-Suite level, as well as with software developers and architects. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to enhance the ability to support our software customers build on AWS in new ways, and help them deliver those products to the market.

• Work with customers to accelerate their business outcomes, and recommend AWS products and services in line with business needs.
• Drive solutions discussions with your customers, diving deep into the details to solve complex challenges.
• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS services.
• As a trusted advisor, use your interpersonal skills to influence a variety of stakeholders from technical teams to executives, and help ensure short-term technology decisions are aligned with long-term goals.
• Help define the strategy by engaging and partnering with highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).
• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops.
• Serve as a key member of the ISV Sales team through influencing decision makers across multiple domains, to ensure customer success in building solutions on AWS which align to long-term business goals.