Finops Manager AR, Finops
Amazon
Job Title
Be an expert in the collection processes. Creation and implementation of strategies to increase the number of successful collections on past due invoices and increase the penetration of accounts. Contribute to improvements in collection projects by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process. Communicate internally or externally to identify issues and propose solutions for long term sustainability of processes. Manage direct reports and internal/external stakeholders. Assist in resolving escalated discrepancies to ensure timely and accurate resolution. Working with the functional leaders and other internal groups to build scalable processes. Collaborating with the Global Finance Operations team and internal business partners. Lead and participate in operational excellence activities. Analyze processes, recommend improvements and manage related quality/internal controls indicator.
Key job responsibilities include managing annual performance targets, creating and monitoring appropriate performance metrics. Act as an escalation point in resolving complex outstanding issues with internal and external stakeholders. Oversee the hiring & training of new team members and support their development. Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis.