Events System Engineer, Event Productions

Event Productions System Engineer

The Event Productions System Engineer role will own both the health and maintenance of technical production systems as well as the operational health of the production systems during events. Amazon Engine's Event Production team is searching for an innovative and solution-oriented Events Systems Engineer to be a part of the team producing high-profile, industry-leading production events. The Events Systems Engineer will support the team to deliver events in Amazon venues with top-quality audio, lighting, video, and production technology, creating impactful customer experiences.

Our Event Systems Engineers operate live high-capacity events while managing and maintaining the health, quality, and reliability of all production systems and equipment within the venue, ensuring the success of each event. With technical autonomy, they engage with production teams to design, program, and execute events, transforming customers' ideas into exceptional experiences.

In this role, you'll serve as the subject matter expert (SME) for technical event productions with strong, deep systems knowledge. Providing onsite support, you'll continuously improve customer experiences, adapt to diverse event types, and flex with last-minute client needs and changes. You will perform planned and unplanned system maintenance overhauls ensuring flawless performance and long-term reliability.

Successful candidates will have strong experience supporting large-scale productions of live onsite events. They have a deep understanding and background of the engineering systems and focus on providing hands-on technical problem solving in fast-paced environments. This is a full-time, 40/hr. week position with adaptive event hours (not necessarily normal business hours). Travel throughout the domestic US would be expected approx. 35% of the time and potential travel to regional venues if needed.

Key Job Responsibilities

• Collaborate with System and Production Engineers within the Event Production organization, ensuring system quality; operating procedures and industry best practices are followed with a safety-first mindset
• Train, develop and coordinate opportunities with the production team to improve their skillsets and develop their knowledge base by identifying process improvements
• Pre-Event: Provide event setup coordination of assigned technical systems and recommendations for technical resource scheduling and labor script
• Test and troubleshoot equipment use cases, evaluating risks to properly gauge and act on immediate optimum solutions, determining which cases need to be escalated to management
• Create and implement systematic backups for production technologies, ensuring teams and clients understand backup procedures if a problem occurs
• Event Execution: Support and partner with Operational Engineers to solve current problems and proactively implement solutions to prevent issues before they occur
• Quickly identify and resolve problems, escalating complex issues to management maintaining production stability
• Effectively and quickly troubleshoot, identifying root cause, evaluating risks and acting on immediate solutions to properly gauge optimum solutions for the best quality attainable
• Post-Event: Assist with strike of event space(s), ensuring correct equipment handling and storage
• Participate in post-event feedback, discussions, and surveys

A day in the life In this role, you will communicate and coordinate proactively with event teams, customers, business partners, third-party vendors, and engineers across the organization staying connected to ensure the quality of the systems, operating procedures and key event details remain of bar raising quality. You'll maintain weekly maintenance schedules, testing equipment thoroughly, and optimizing systems for the best quality prior to events.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) Plan

About the team The Event Productions Large Production Venue team of engineers and system engineers work daily with the installed production equipment, helping to plan and execute each event space. They also work closely with event producers and production management.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional