Engineering Operations Technician, DCEO

Data Center Engineering Operations Technician

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. A Data Center Engineering Operations Technician role is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to apply your electrical and mechanical skills to solve problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

Key job responsibilities:

Safety: Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

Engineering & Facility Operations and Maintenance: Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers. Troubleshoot events within internal Service Level Agreements (SLA's). Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.). Supervise contractors who perform servicing or preventive maintenance. Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations). Ability to work shifts following established job plans and procedures - Maintain equipment reliability and availability to support customer operations. Technical Work - Read and interpret technical prints and drawings - Use basic understanding of mechanical/electrical/fire systems and associated controls - Work with operational and administrative dashboards - Assist in creating job plans and procedures - Ensure all work meets data center performance metrics. Problem-Solving & Decision-Making - Apply general technical knowledge to determine appropriate tasks and procedures - Escalate to experienced peers when situations require deviation from standard procedures - Assist with mitigating operational risks and excellence issues. Collaboration & Leadership - Work on one or more process paths within the team - Serve as primary contact for local partner teams - Collaborate with peers and escort vendors - Provide training on day-to-day operations to less-experienced team members - Influence peers and team members at site and cluster levels.

About the team:

Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance:

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.