Direct Fulfilment Support, External Fulfillment

Cold Storage Inventory Manager

Location: Interceptor Pte. Manzana 013, San Isidro, 54730 Cuautitlán Izcalli, Méx. Hours: Monday to Friday 08:00 to 18:00 hours

At Amazon, we work to be the most customer-focused company in the world, where you can find and discover anything you want to buy online. The "Cold Storage" program is an initiative in which Amazon works with different suppliers/vendors to store products in external warehouses. This role has the main task of managing and controlling Amazon's inventory from third-party facilities. This role must be able to coordinate tasks with the staff of these external warehouses, as well as carry out receipts, shipments, and cyclical counts of said inventory. The position identifies operational errors and anticipates implications with the information provided. It analyzes to find root causes and helps suppliers and Amazonians to prevent and control the problems detected. Effective communication with suppliers is important, as well as directing escalations when necessary, without neglecting the privacy of the information.

Key Job Responsibilities

• Monitor the performance of a variety of sites assigned to you, propose and implement improvements.
• Analyze data from different sources, identify relevant data and present it to take actions.
• Anticipate implications based on data and its trend.
• Be organized and precise to notify and update any relevant situation.
• Be the point of contact between internal and external clients, keeping in mind the objectives and limits in the communication according to the privacy of information.
• Find root causes of operational problems.
• Create and follow up on operational indicators, generate proposals for new automation methodologies.
• Effective communication skills, organized and emotional intelligence to deal with a variety of suppliers and internal clients.

A Day in the Life

• Collaborate with teams across Amazon (e.g., Operations, Supply Chain Planning, Retail, Technology) to define project requirements.
• Manage project implementation, ensuring all stakeholders are kept informed.
• Work closely with team members to facilitate vendor adaptation to the network.

About the Team

• Inclusive Team Culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
• Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
• Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.