Digital Supply Chain Mgr - Linear Ops, Prime Video

Digital Supply Chain Manager

Come build the future of entertainment with us. Are you interested in shaping the future of how customers discover and experience live television? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events like Thursday Night Football and 24/7 broadcasts of traditional television stations. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide.

The Linear Operations team enables the seamless delivery of 24/7 television channels and pop-up stations on Prime Video through end-to-end channel lifecycle management, metadata orchestration, and quality assurance, supporting over 20+ global marketplaces. We're pioneering a new generation of digital supply chain to accelerate our market position and global reach.

We are seeking a talented Digital Supply Chain Manager who can help support our future as we grow our business around the world. If you are analytical and able to think big, with a passion for TV and movies, come join our highly collaborative team. You will have the opportunity to drive programs and grow professionally alongside your colleagues and own projects. This role demands a capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we continually adapt to a fast-moving environment.

Key Job Responsibilities

• Work cross-functionally with product management, engineering, merchandising, operations, program teams, and external stakeholders to bring linear channels to Prime Video
• Establish goals, plans and related metrics, track progress, and operate through obstacles to achieve program objectives
• Create reporting and dashboards for critical metrics to illustrate progress against goals to support team activities and report to management on weekly/monthly basis
• Deliver independently on defined programs while seeking direction when needed, managing difficult content delivery and publishing workflows
• Apply operational tactics to remove roadblocks and make recommendations on specific systems or features to engineering teams
• Establish productive relationships with partner teams and digital provider representatives
• Support metadata quality initiatives and monitoring systems that enhance customer experience
• Contribute to process improvement efforts that optimize cross-team processes and improve team efficacy and delivery

A Day In The Life

You will help define and execute the programs to bring new linear channels to Prime Video and provide a best in class experience for the customer in Prime Video through accurate and timely delivery of projects and support of metadata quality. You'll work on tactical execution while learning to think strategically, analyzing operational data to support team goals and making trade-offs between time, quality, and resources. You might collaborate with engineering teams on feature recommendations, work with digital provider representatives to resolve content delivery issues, or create dashboards that track progress against team objectives.

About The Team

The Linear Operations team manages end-to-end channel lifecycle operations, from station onboarding through steady-state monitoring and optimization. We work at the intersection of operations, technology, and business strategy, partnering with engineering, product, content acquisition, and external providers to deliver seamless 24/7 streaming experiences across global marketplaces. We prioritize building a diverse team where voices of all types can rally around the customer to deliver the most delightful experiences. We're looking for people interested in putting their fingerprint on both the customer experience and the team culture.