Devops Engineer, Customer Terminal Device Management

Project Kuiper Software Engineer

Project Kuiper is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

In this role, you will design, implement, deploy and operate advanced tools that automate and streamline the development workflow and operations of the Kuiper Customer Terminal embedded systems engineering team. This role focuses on creating tooling to manage production Customer Terminals, automate testing processes, and improve R&D efficiency.

Key Job Responsibilities

• Build and operate the Customer Terminal Software Development Labs
• Design and operate the Kuiper Customer Terminal test infrastructure
• Manage software updates of Kuiper Customer terminals in development and production
• Collaborate with embedded systems teams to design and develop tooling needs
• Optimize development and testing workflows
• E2E debugging of all Customer Terminal issues on the production Kuiper network
• Design and implement state management and orchestration tools for embedded device testing and development
• Create automated solutions for device state capture, restoration, and comparison
• Develop CLI tools and APIs that enable programmatic control of device states
• Create and maintain documentation for tools and processes

A Day In The Life

As part of our software engineering team, you will design and implement software used to test and debug embedded software for Kuiper Customer Terminal platforms in R&D and commercial operation. You will work in a collaborative environment with teams in Kuiper Customer Terminal hardware development, software development and operations. You need to be flexible and responsive to fast changing priorities and issues. You will work on Customer Terminal issues on production system platforms.

About The Team

The Kuiper Customer Terminal Software Team develops and supports the devices that connect Kuiper subscribers to the Kuiper network. We provide software for the Kuiper Customer Terminal platform, applications and underlying Linux system. We work hand in hand with hardware engineering, product, and operations teams to deliver commercial grade services for our Kuiper subscribers.