DCO Tech, Compute Services

Data Center Technician

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.

Key job responsibilities include performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services. You'll serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors. You'll also perform on-call duties and participate in scheduled maintenance and change management activities. Additionally, you'll contribute to documentation and process improvement initiatives based on your analysis of operational issues and help to interview, train, and onboard new team members.

Physical requirements include lifting and moving material up to 40 pounds each, working in cramped and/or elevated locations, bending, lifting, stretching, and reaching, standing and walking for up to 8+ hours a day, ascending and descending ladders, stairs, and gangways safely and without limitation, and working in an industrial environment with shifts longer than 8 hours to support 24/7 operations.

Essential requirements include the ability to travel to or commute between data center locations as needed, willingness to temporarily work at alternative sites during training periods or until assigned facility is operational, and candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

About the team: Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.