Data Center Technician, Data Center Operations (DCO)

Data Center Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs, and maintains the world's largest computing infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts, and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of technology in the region.

Key Job Responsibilities

As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

• Troubleshoot technical issues on advanced hardware, ranging from servers, storage, and networking devices on a 24/7 basis.
• Maintain a high level of system reliability and availability.
• Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
• Share knowledge and help train less technical staff on the best practices related to all service owner issues.
• Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.

A Day in the Life

As a successful Data Center Operations engineer, your day-to-day work will include:

• Installation and configurations on Data center Servers and Network systems.
• Installation, troubleshooting, and replacement of internal and external hardware parts of Servers and Network devices.
• Work within a ticket-based environment and work on systematic problem resolution.
• Work on rotational shift-based schedule to maintain high system reliability.
• Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
• This is a physically active role, we are always on the move onsite.

About the Team

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.