Chief Engineer , Data Centre Engineering Operations - West London , Data Centre Engineering Operations

Chief Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.

You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings.

As Chief Engineer, you will be tasked with:

• Training and supporting the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations.
• Implementing and executing site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
• Overseeing day-to-day operation and maintenance of mechanical and electrical equipment in data center sites.
• Operating independently, with limited direct management.
• Assisting in the design and build-out of new facilities and performing root cause analysis of equipment failures.
• Acting as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability.
• Troubleshooting and reporting facility and data sever-level events within internal Service Level Agreements (SLA).
• Creating and deploying standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Ensuring all safety procedures are adhered to by vendors, and AWS staff.
• Responding to off hour emergency calls related to his data centers and helping with the investigation, mitigation, and recovery of the issue(s).

Candidates should be able to lift up to 40 lbs and or work in elevated locations. Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations.

Physical Requirements:

• Work at height, and from ladders.
• Perform physical tasks during the shift.
• Work in a noisy environment, with ear protection.

About the Team:

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

Diverse Experiences:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture:

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth:

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance:

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.