Business Intelligence Engineer, Customer Behavior Analytics
Amazon
Analytics Team Role
We are working back from a mission of explaining and predicting one of the most important inputs to the Amazon business - customer visit data. We are working to model and test our assumptions about what are the customer incentives and what influences customers to chose visiting Amazon. Ultimately we want to understand and predict how many of our customers will interact with Amazon and we want to identify insights that optimize the customer experience. This is a role in an analytics team of economists, science, business intelligence and data engineering bridging between observational measurement and theoretical models.
About the team: You will be empowered by a large team of experienced software and data engineers that are aligned on the same mission - to measure and explain our customer experience. We lean into the exceptionally talented Economist and Science community in CBA and Stores for consultation, guidance and peer reviews. Our large analytics team is empowered to move fast and gather the data we need to achieve our mission. Our parent organization owns end-to-end data collection systems (Clickstream), experimentation (Weblab) and customer value forecasting (GCCP). We are working across organizational boundaries to identify relevant datasets and are able to curate the vast amount of data we have into meaningful business reporting and analysis.