Automation & AI Eng Manager , Ad Services - Process Improvement Engineering

Transforming Amazon Advertising Operations

Lead intelligent automation initiatives that enable launching our highest-value campaign. Combine the latest AI with enterprise automation to revolutionize how we operate across advertising teams. Shape the future of ad tech while driving Amazon's digital transformation journey.

Key Job Responsibilities

Technical Leadership & Innovation

• Architect and implement AI-powered automation solutions for advertising campaign setup and management
• Maintain business continuity and keep the lights on for legacy RPA/UI Path scripts
• Drive technical strategy and adoption of Amazon AI services, including GenAI capabilities
• Review and approve engineering designs, perform code reviews, and maintain high technical standards
• Research and implement innovative AI/ML approaches to solve complex advertising automation challenges

Team Leadership & Development

• Strategically leverage peer Sr SDEs and Applied Scientist to influence design and technology choices
• Lead and grow a team of talented software development engineers building mission-critical systems
• Recruit, mentor, and develop high-performing engineering talent
• Foster a culture of engineering excellence and continuous learning
• Establish effective mechanisms for project planning, development, and operational excellence

Stakeholder Management & Communication

• Partner with business stakeholders to translate complex technical solutions into business value
• Drive cross-team collaboration across advertising organizations
• Communicate technical strategies and roadmaps to senior leadership
• Build and maintain strong relationships with product managers and business partners

Operational Excellence

• Own the end-to-end delivery of automation solutions that meet advertising business needs
• Establish and maintain high operational standards for service reliability and performance
• Drive continuous improvement in development practices and system architecture
• Implement effective DevOps practices and monitoring systems

A Day in the Life

The ideal engineering leader will demonstrate expertise in managing mission-critical legacy systems utilized by hundreds of internal users, while simultaneously driving innovation through next-generation technology adoption. This leader must excel at building strong collaborative relationships with technical peers and subject matter experts across our global organization, particularly with our Seattle-based teams, to influence system design and technology decisions. As a foundational aspect of this role, the successful candidate will spearhead the recruitment and development of a new engineering team, with a focus on attracting and retaining top technical talent.

About the Team

The Process Improvement Engineering (PIE) team sits at the intersection of Amazon Advertising's most critical operational workflows. We're a team of builders and innovators focused on transforming how Amazon launches and manages high-value advertising campaigns through intelligent automation. Our mission is to revolutionize advertising operations by combining the latest in AI technology with deep business knowledge.