Decisive for a leadership position in our logistics centers is the ability to lead a team, motivate and inspire employees, set ambitious and achievable goals for yourself and the team, and then work together to achieve these goals. Many military personnel have gained years of valuable experience in such roles and Amazon offers the opportunity to bring this experience and knowledge into the business. The Military Recruiting Team of Amazon is available to discuss the numerous opportunities within Amazon Operations. We have the same expectations for all leaders, whether they have military experience or not: to pioneer for our customers and continue to work on making Amazon the most customer-oriented company in the world.
The operational business area is the heart of Amazon. This essential part of our company ensures that we efficiently dispatch orders so that our customers receive their items on time. As an Area Manager, you ensure that all operations at your location function as smoothly as possible so that we can meet customer demand. You lead a team that ensures the safety, efficiency, and high-quality of our operations. Additionally, you manage a range of projects across our network to promote productivity. Key job responsibilities include creating, overseeing, and promoting a culture of safety and well-being, analyzing and implementing changes to continuously ensure high quality and productivity, overseeing projects to streamline processes, optimize productivity, and improve service quality for customers in your area of responsibility, analyzing shifts according to company guidelines and implementing measures to improve our operational excellence, and collaborating with senior colleagues to standardize shift procedures.
A day in the life involves working in shifts at one of our locations to ensure that operations are as productive as possible. The focus of your job is to lead and promote a safety culture and to maintain the quality and performance standards of the work shifts. You also oversee process improvements in your area and organize their implementation. A typical workday can look very different and includes routine team management and daily operational tasks as well as process improvement and wide-ranging operational tasks for the eventual case. You also act as a role model and mentor for new managers.
About the team: With the fulfillment of our customer orders (Customer Fulfillment or CF), everything started for Amazon. The Customer Fulfillment Team has evolved from a modest team of booksellers to a highly experienced global team that processes more than 1.5 million orders daily. The team forms the foundation of our business and has helped us expand into new regions and services. With the help of emerging technology, we are constantly looking for ways to offer a larger and better product selection – delivered quickly and affordably. CF team members are the first to ensure that our customers receive their orders with the speed for which we are known. We work in fulfillment centers, which are the heart of Amazon's dynamic operational network. Our fulfillment centers are sometimes also referred to as the "first mile" – this is where most Amazon packages start their journey. We support the management of a dynamic inventory and enable fast deliveries around the clock. Diverse employee groups are employed in our fulfillment centers. There are numerous opportunities for people with a wide range of skills. Some of us work with physical products. Others analyze data and help make intelligent decisions company-wide.