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AR Accountant, Finops - AR AWS
Own end-to-end accounts receivable collection process for Amazon customers in China
Chengdu, Sichuan, China
15 hours agoBe an early applicant
Amazon
Global e-commerce and cloud computing leader offering online retail, digital content, and scalable web services to consumers and businesses worldwide.
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Collection Analyst
Amazon's Finance Operations department seeks an experienced Collection Analyst to support Amazon's customers to identify and resolve billing issues, reconcile accounts, manage disputes and drive monthly collection targets. A successful individual will be self-motivated, someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-functional relationships, demonstrate exceptional organizational skills and attention to the details. This person will be responsible for the following:
- Own full cycle of accounts receivable past due balances, including: calling customers to collect payments, research/analysis/account reconciliations.
- Manage a portfolio of customer receivables and work to maximize Amazon's cash flow by solving customer payment issues.
- Provide prompt, detailed, customer-oriented service to customers with solid operation knowledge.
- Handle internal and external Accounts Receivable inquiries.
- Maintain detailed notes, task creation and reminders in our collections tools.
- Escalate when appropriate to direct manager and/or senior leaders.
- Identify opportunities for continuous process improvement.
About Amazon
Global e-commerce and cloud computing leader offering online retail, digital content, and scalable web services to consumers and businesses worldwide.