API Integration Manager, API Integration Services

International Seller Business Sales Rep

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Amazon is looking for a talented Sales Rep to support the International Seller Business on our Amazon websites. You will help Sellers & 3rd Party developers integrate their full catalogue technically with Amazon systems and synchronize their own system with their Amazon Selling Account using our Selling Partner APIs. You will be responsible for managing each Integration as a separate project starting from pre-sales to a successful launch on the platform.

Summary of Responsibilities:

• Require technical engagement (combining sales/AM skills to influence adoption/enhancement of API integration) to educate and convince the SPs on benefits of API adoption and details of various API endpoints.
• Analyze each Sellers existing system and work with their technical staff to define requirements, design appropriate integration solutions, validate data integrity and verify business processes.
• Provide onboarding support to recruited Sellers that build an automated integration with Amazon SP APIs.
• Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders towards launch.
• Engage with the Sellers on a regular basis to onboard their content onto the Amazon platform.
• Gather facts and metrics about Seller issues that need to be driven to solution.
• Identify areas for operational improvement for Sellers.
• Work with Sellers to gather pain points in the listing process and educate them about the tools and processes which can make integrating easier.
• Ensure that all Sellers meet a high quality bar by (i) Achieving high-quality automation with Amazon SP APIs, (ii) Ensure Sellers add their full selection onto the Marketplace.
• Address questions on complex use cases, troubleshoot Integration specific issues, Lower adoption barriers by sharing best practices, create comprehensive documentation, develop self-service tools, conduct office hours, provide post-launch support through periodic engagement and measure impact.