Account Manager - its, ITS India

Account Manager

Would you like to be part of a business helping hyper-growth ITS team - innovate, and exceed revenue goals? Do you have the business savvy skills necessary to motivate a cross-functional team including sales, product and alliances to deliver business growth for AWS? AWS is seeking an experienced Account Manager for its ITS vertical and to expand the business in some of our identified customers. The Account Manager will be responsible for setting a long-term strategy and executing daily to grow the customers. In addition to being a customer, these companies partner with AWS as a partner and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Key job responsibilities:

• The Account Manager is responsible for teaming with all aspects of the customer's organization. This includes C-level executives, engineering, IT/operations, partner org, and sales.
• Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all of the customer's needs.
• The Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
• The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs.
• In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

We are looking to hiring candidates to work out of Mumbai/Pune location only.

A day in the life:

• As an Account manager, you will be the owner of your assigned territory and will focus on driving digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers.
• In this role, you will partner closely with internal stakeholders and represent the entire portfolio of AWS products and services across your assigned customer base within the ITS segment.
• You will act as a thought leader and advisor to our customer and help influence the technology decisions they make and accelerate sell-to and sell-with sales motions to help drive growth of our customers and AWS.
• Research and preparation for the day's customers meetings and calls.
• Collaborate with Cross functional teams on pitches and demos.
• Customer meeting(s) and customer cadence calls.
• Stakeholder mapping.
• Ensure high standards and maintain SFDC hygiene.
• Ensure timely communication with External and Internal stakeholders.

About the team:

We are a collaborative team that treats stakeholders and teammates like customers, and aim to ensure everything we deliver provides the highest value for our customers. We are responsible for building training, authoring best practice enablement content, and disseminating best practices at scale, that directly impact our customers' success as they operate their workloads on AWS.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences:

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS:

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance:

We value work-life harmony. Achieving success at work should not come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture:

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth:

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.